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Privacy Policy

 

PRIVACY POLICY

This Privacy Policy explains how Top Medical (2015) collects, uses, discloses, and protects personal data in accordance with the Personal Data Protection Act B.E. 2562 (2019) of Thailand (“PDPA”).

1. Personal Data Collected

We may collect the following personal data:

  • Name

  • Email address

  • Telephone number

  • Shipping or contact address (if applicable)

  • Device information, IP address, and usage data

  • Any information voluntarily submitted via forms or inquiries

2. Purpose of Collection

Personal data is collected for purposes including:

  • Responding to inquiries and providing support

  • Processing orders or requests (if applicable)

  • Improving Website performance and user experience

  • Marketing communications (where consent is provided)

  • Legal compliance and security

3. Legal Basis for Processing

We process personal data based on:

  • User consent

  • Contractual necessity

  • Legal obligations

  • Legitimate interests in operating and securing the Website

4. Data Disclosure

Personal data may be disclosed to:

  • Service providers and IT vendors

  • Logistics and payment providers (if applicable)

  • Regulatory authorities where required by law

We do not sell personal data.

5. Data Retention

Personal data is retained only for as long as necessary to fulfill the purposes described or as required by law.

6. Data Security

We implement appropriate technical and organizational measures to protect personal data from unauthorized access, loss, or misuse.

7. Data Subject Rights

Under the PDPA, you have the right to:

  • Access your personal data

  • Request correction or deletion

  • Withdraw consent at any time

  • Restrict or object to processing

  • Lodge a complaint with the Personal Data Protection Committee

8. Cookies and Tracking

The Website may use cookies or similar technologies to enhance functionality and analyze usage. Users may disable cookies via browser settings.

9. Changes to Privacy Policy

This Privacy Policy may be updated periodically. Changes take effect once published on this page.

10. Contact for Data Protection Matters

For inquiries regarding personal data protection, please contact: